When unity prevails in the face of an act of abuseThe shameful attack on a homeless man brings out the worst in a security guard and a cobbler, but netizens of all races came together to condemn the perpetrators. Klik untuk baca artikel penuh. Sumber:
Brand touch points – lessons from the AmBank incidentA service provider’s reputation is shaped by the condition of its premises such as cleanliness as much as how its staff interact with customers. Klik untuk baca artikel penuh. Sumber:
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